Help centre

Questions, answered

Everything about the product, giving it to your pet, plans and auto-resupply, delivery and the 90-day guarantee.

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The product and ingredients

What is SeaCare Paws?

SeaCare Paws is a premium daily marine supplement for dogs and cats: a complementary nutritional supplement formulated to support joint mobility, skin and coat, energy and normal immune health.

What’s in the formula?

Sea cucumber, sea sponge, sea urchin and Sargassum marine grass — our marine blend.

Giving it to your pet

How do I give it to my pet?

Keep the sachets frozen. Each day, thaw one 20 mL serve (2 × 10 mL sachets) immediately before use and give it directly or mixed into your pet’s food, following the daily dosage guide on the product page. The daily serve is the same for dogs and cats. Introduce it gradually.

How long should we try it for?

We suggest giving SeaCare Paws a consistent daily routine for the full 90-day supply. Every pet is different, and we can’t promise specific results. That’s why your first 90-day supply comes with our money-back guarantee.

Plans, pricing and auto-resupply

How much does it cost?

Enter your details and we’ll show you a personalised plan based on your pet’s needs — including a 90-day option covered by our guarantee.

Is this a subscription?

Yes — it’s an auto-resupply plan, so your pet never runs out. You can pay for each 90-day supply upfront or in three monthly payments, and your next supply is sent automatically unless you cancel or pause it from your account before your next charge. If you make a claim under our money-back guarantee, you can cancel your auto-resupply at the same time, so no further supplies are sent or charged. If your next supply has already been charged, we’ll refund that in full too, as part of a valid claim on your first 90-day supply.

Shipping and delivery

Where do you ship from?

From our Australian cold storage, usually dispatched within 1–2 business days. Delivery typically takes 3–7 business days depending on your location; remote and regional areas may take a little longer.

The 90-day guarantee

What is the 90-day guarantee?

90-Day Money-Back Guarantee on your first 90-day supply. Give your pet the daily serve for the full 90 days. If you’re not satisfied with the results, contact us between day 90 and day 104 after your first delivery and we’ll refund what you’ve paid toward your first 90-day supply, and you don’t need to send it back. Applies to your first 90-day supply only, not to repeat orders or resupplies, and is in addition to your rights under the Australian Consumer Law.

Does the guarantee apply if I pay monthly?

Yes. Whether you buy now or pay monthly, the guarantee covers your first 90-day supply — you’re refunded the payments you’ve made toward it so far, and any remaining scheduled payments are cancelled. If you claim under the guarantee, you can cancel your auto-resupply at the same time, so no further supplies are sent or charged. If your next supply has already been charged, we’ll refund that in full too, as part of a valid claim on your first 90-day supply.

Still have questions?

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