Terms of Service
These terms govern your use of the SeaCare Paws website and your purchase of our products. By using this site or placing an order, you agree to these terms. Please read them together with our Privacy Policy, Refund Policy and Shipping Policy.
About us
This store is operated by SeaCare Paws (ABN 21 352 179 452), a sole trader based in Australia (“we”, “us”, “our”). You can reach us through our contact page.
Our products
SeaCare Paws is a daily marine-based nutritional supplement for dogs and cats. It is a complementary food supplement — not a veterinary medicine — and is not intended to diagnose, treat, cure or prevent any disease. It is not for human consumption. Information on this site is general and educational and is not a substitute for advice from your veterinarian. Always consult your vet about your pet’s health, particularly if your pet has a medical condition or is taking other medication.
Orders & pricing
All prices are in Australian dollars (AUD). We may update prices and product information at any time. We reserve the right to refuse or cancel an order, including where a product is unavailable or where there has been a pricing or description error; if we cancel an order you have paid for, we will refund you.
Payment, monthly payments & subscriptions
By placing an order you authorise us and our payment processor to charge your payment method for the amounts and on the schedule shown at checkout. If you choose monthly payments, you authorise the three scheduled monthly payments. If you choose auto-resupply, you authorise recurring charges each cycle until you cancel. You can cancel or pause future payments at any time before the next charge, as described in our Refund Policy. You are responsible for keeping your payment details current.
Our guarantee
Our voluntary 90-Day Money-Back Guarantee is described in our Refund Policy. It is offered in addition to your rights under the Australian Consumer Law.
Intellectual property
All content on this site — including text, images, logos and branding — is owned by or licensed to us and may not be copied or used without our permission.
Acceptable use
You agree not to misuse the site, attempt to gain unauthorised access, or use it for any unlawful purpose.
Australian Consumer Law & liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. To the maximum extent permitted by law, and subject to those non-excludable rights, our liability for any claim is limited to re-supplying the product or refunding the price you paid, and we are not liable for indirect or consequential loss.
Governing law
These terms are governed by the laws of the State or Territory in which we operate and the Commonwealth of Australia, and you submit to the courts of that jurisdiction.
Changes
We may update these terms from time to time. The current version will always be posted on this page.